RULES AND RESTRICTIONS


Rules

  • Fares and schedules are subject to change without notice.
  • All fares are subject to the restrictions that apply to the particular fare.
  • Seats are limited and all fares may not be available on all flights.
  • Tickets are valid for the named passenger only and are not transferable.
  • When you purchase a ticket here at fayaka-airways.com, you can view the complete fare and ticket rules at the time of purchase. Look for the Taxes/Fees link next to every quoted fare during your shopping experience.
  • Itineraries priced at fayaka-airways.com include government-imposed transportation taxes & fees.
  • Only the actual purchase of your fayaka-airways.com e-ticket(s) will guarantee the quoted fare at fayaka-airways.com.
  • Your e-ticket purchased from fayaka-airways.com can be canceled without penalty here if it qualifies for Risk-free Cancellation.

Restrictions

  • Fares may or may not require advanced purchase. Most of our deeply discounted products require advanced purchases of 3, 7, 14 or 21 days.
  • Some round-trip fares have minimum or maximum stay requirements.
  • Change fees apply to most ticket changes initiated by the customer.

PROHIBITED PRACTICES

Our fares apply only to the specific itineraries for which they are quoted and the restrictions that apply to our discounted fares are an essential part of our contract with you. These restrictions make it possible for us to offer these discounted fares.

While not an exclusive list, the following ticketing practices are prohibited:

  • Back-to-back ticketing - combining multiple overlapping round-trip tickets to circumvent Saturday or other overnight stay requirements
  • Throw-away ticketing - use of discounted round-trip excursion fares for one-way travel
  • Point-beyond ticketing - use of a fare published for travel to a point beyond your actual intended destination or from a point before your actual intended origin

Failure to comply with applicable fare restrictions, circumventing those restrictions, or misrepresenting your intended itinerary are all violations of our Contract of Carriage. Violation of this contract reserves us the right to:

  • Cancel the remainder of the itinerary and confiscate any unused flight coupons.
  • Refuse to board the passenger or check baggage.
  • Charge the passenger for the difference between the fare paid and the fare for the passenger's traveled itinerary.


CLASS PROVISIONS

Business Class

FLEX Fare Group (Brand) CLASSIC Fare Group (Brand)
First three letters of the fare code JFM, JFO, CFM, CFO, DFM, DFO, IFM, IFO, ZFM, ZFO JCL, JCO, CCL, CCO, DCL, DCO, ICL, ICO, ZCL, ZCO
General terms and conditions Open return date Allowed Not Allowed
Minimum period of stay at the destination Restrictions may apply1 Restrictions may apply2
Bonus miles

JFM, JFO, CFM, CFO, DFM, DFO – 250%.

IFM, IFO, ZFM, ZFO – 200%

JCL, JCO, CCL, CCO, DCL, DCO –200%;

ICL, ICO, ZCL, ZCO – 150%
Validity of air carriage obligations JFM, JFO – 365 days; CFM, CFO – 360 days; DFM, DFO – 355 days; IFM, IFO – 180 days; ZFM, ZFO – 175 days

JCL, JCO – 365 days; CCL, CCO – 360 days; DCL, DCO – 355 days;

ICL, ICO – 180 days; ZCL, ZCO – 175 days
Stops at transfer stations for transit passengers Allowed regardless of duration

Allowed if duration does not exceed 3 days

Not allowed if duration exceeds 3 days
Preliminary seat selection in passenger cabin No additional charge
Air carriage charge refund Air carriage charge refund in case of air carriage rejection notification before the end of check-in for the flight indicated in the ticket Allowed at no charge

Allowed with a fee13

Air carriage charge refund in case of air carriage rejection notification after the end of check-in for the flight indicated in the ticket
Changes to the ticketed air carriage Changes to air carriage conditions before the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid) Allowed at no additional charge Allowed with an extra charge13
Changes to air carriage conditions after the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid)
Discounts for children Discounts for lap infants under the age of 2 90%, free-of-charge on domestic flights within the Russian Federation 90%, free-of-charge on domestic flights within the Russian Federation
Discounts for infants under the age of 2 and children aged 2 to 12 with a reserved seat No discounts for unaccompanied minors, 25% discount (50% for JFM and JFO) for minors accompanied by an adult traveling in the same service class No discounts for unaccompanied minors, 25% discount for minors accompanied by an adult traveling in the same service class
Baggage allowance 2 pieces 2 pieces
Priority boarding Yes Yes
Priority baggage claim Yes Yes
Dedicated check-in counter Yes Yes
Access to Business Class lounge Yes Yes

Comfort Class*

FLEX Fare Group (Brand) CLASSIC Fare Group (Brand)
First three letters of the fare code WFM, WFO, SFM, SFO, AFM, AFO WCL, WCO, SCL, SCO, ACL, ACO
General terms and conditions Open return date Allowed Not Allowed
Minimum period of stay at the destination for round trips No restrictions No restrictions
Bonus miles 200% 150%
Validity of air carriage obligations

WFM, WFO – 365 days;

SFM, SFO – 360 days;

AFM, AFO – 355 days

WCL, WCO – 365 days;

SCL, SCO – 360 days;

ACL, ACO – 355 days
Stops at transfer stations for transit passengers Allowed regardless of duration

Allowed if duration does not exceed 3 days

Not allowed if duration exceeds 3 days
Award service class upgrade under the Aeroflot Bonus program Allowed Not allowed
Pre-paid service class upgrade Allowed with payment of the difference between the original fare and the higher service class fare
Preliminary seat selection in passenger cabin No additional charge
Air carriage charge refund Air carriage charge refund in case of air carriage rejection notification before the end of check-in for the flight indicated in the ticket Allowed at no charge Allowed at a charge14
Air carriage charge refund in case of air carriage rejection notification after the end of check-in for the flight indicated in the ticket Allowed at no charge Not allowed5
Changes to the ticketed air carriage Changes to air carriage conditions before the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid) Allowed at no additional charge Allowed at a charge4
Changes to air carriage conditions after the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid) Allowed at no additional charge Not allowed5
Discounts for children Discounts for lap infants under the age of 2 90%, free-of-charge on domestic flights within the Russian Federation 90%, free-of-charge on domestic flights within the Russian Federation
Discounts for infants under the age of 2 and children aged 2 to 12 with a reserved seat No discounts for unaccompanied minors, 25% discount (50% for WFM and WFO) for minors accompanied by an adult traveling in the same service class No discounts for unaccompanied minors, 25% discount for minors accompanied by an adult traveling in the same service class
Baggage allowance 2 pieces 2 pieces
Priority boarding No No
Priority baggage claim No No
Dedicated check-in counter No No
Access to Business Class lounge No No

Economy Class

FLEX Fare Group (Brand) CLASSIC Fare Group (Brand) SAVER Fare Group (Brand) PROMO Fare Group (Brand)10
First three letters of the fare code YFM, YFO, BFM, BFO, MFM, MFO, UFM, UFO, KFM, KFO, HFM, HFO, LFM, LFO, QFM, QFO, TFM, TFO, EFM, EFO, NFM, NFO YCL, YCO, BCL, BCO, MCL, MCO, UCL, UCO, KCL, KCO, HCL, HCO, LCL, LCO, QCL, QCO, TCL, TCO, ECL, ECO, NCL, NCO YVU, YVO, BVU, BVO, MVU, MVO, UVU, UVO, KVU, KVO, HVU, HVO, LVU, LVO, QVU, QVO, TVU, TVO, EVU, EVO, NVU, NVO RSX, RSO
General terms and conditions Open return date Allowed Not allowed Not allowed Not allowed
Minimum period of stay at the destination for round trips Restrictions may apply6 Restrictions may apply7 Restrictions may apply8
Restrictions may apply11
Bonus miles YFM, YFO, BFM, BFO, MFM, MFO, UFM, UFO, KFM, KFO, HFM, HFO, LFM, LFO – 200%;
QFM, QFO, TFM, TFO, EFM, EFO, NFM, NFO –150%

YCL, YCO, BCL, BCO, MCL, MCO, UCL, UCO, KCL, KCO, HCL, HCO, LCL, LCO – 150%;

QCL, QCO, TCL, TCO, ECL, ECO, NCL, NCO – 100%
YVU, YVO, BVU, BVO, MVU, MVO, UVU, UVO, KVU, KVO, HVU, HVO, LVU, LVO – 125%;
QVU, QVO, TVU, TVO, EVU, EVO, NVU, NVO – 75%
25%
Validity of air carriage obligations

YFM, YFO – 365 days;

BFM, BFO – 360 days;

MFM, MFO – 360 days;

UFM, UFO – 360 days;

KFM, KFO – 355 days;

HFM, HFO – 350 days;

LFM, LFO – 345 days;

QFM, QFO – 180 days;

TFM, TFO – 175 days;

EFM, EFO – 170 days;

NFM, NFO – 165 days

YCL, YCO – 365 days;

BCL, BCO – 360 days;

MCL, MCO – 360 days;

UCL, UCO – 360 days;

KCL, KCO – 355 days;

HCL, HCO – 350 days;

LCL, LCO – 345 days;

QCL, QCO – 180 days;

TCL, TCO – 175 days;

ECL, ECO – 170 days;

NCL, NCO – 165 days

YVU, YVO – 365 days;

BVU, BVO – 360 days;

MVU, MVO – 360 days;

UVU, UVO – 360 days;

KVU, KVO – 355 days;

HVU, HVO – 350 days;

LVU, LVO – 345 days;

QVU, QVO – 180 days;

TVU, TVO – 175 days;

EVU, EVO – 170 days;

NVU, NVO – 165 days
30 days
Stops at transfer stations for transit passengers Allowed regardless of duration

Allowed if duration does not exceed 3 days

Not allowed if duration exceeds 3 days
Not allowed Not allowed
Service class upgrade at check-in

Upgrade to Comfort Class allowed for an additional charge depending on the destination (exceptions may apply for some destinations)

Award service class upgrade under the Aeroflot Bonus program Allowed Not allowed
Pre-paid service class upgrade Allowed with payment of the difference between the original fare and the higher service class fare Not allowed
Preliminary seat selection in passenger cabin No additional charge if a ticket is shown (only through “Check booking” on PJSC “Aeroflot” website) Not available (except for elite members of the SkyTeam Alliance Loyalty Programme - provided at no additional charge)
Air carriage charge refund Air carriage charge refund in case of air carriage rejection notification before the end of check-in for the flight indicated in the ticket Allowed at no charge Allowed with a fee14 Not allowed9 Not allowed9
Air carriage charge refund in case of air carriage rejection notification after the end of check-in for the flight indicated in the ticket Not allowed5 Not allowed Not allowed
Changes to the ticketed air carriage Changes to air carriage conditions before the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid) Allowed at no additional charge Allowed with an extra charge4 Allowed with an extra charge15 Allowed with an extra charge16
Changes to air carriage conditions after the scheduled departure time indicated in the issued ticket (subject to availability of seats corresponding to the fare paid) Not allowed5 Not allowed Not allowed
Discounts for children Discounts for lap infants under the age of 2 90%, free-of-charge on domestic flights within the Russian Federation
Discounts for infants under the age of 2 and children aged 2 to 12 with a reserved seat No discounts for unaccompanied minors, 25% discount (50% for YFM and YFO) for minors accompanied by an adult traveling in the same service class No discounts for unaccompanied minors, 25% discount for minors accompanied by an adult traveling in the same service class No discounts for unaccompanied minors, 25% discount for minors accompanied by an adult traveling in the same service class None
Baggage allowance 2 pieces 1 piece 1 piece 1 piece
Priority boarding No
Priority baggage claim No
Dedicated check-in counter No
Access to Business Class lounge No